Return & Refund Policy

Thank you for shopping Pradip Pradhan’s Art Gallery. We strive to provide you with my original paintings. Please read our return and refund policy carefully.

1. Return Eligibility

1.1. Return is available only if the painting get any damages during shipping. 

1.2. For defective paintings, submitting an opening video is mandatory for processing the return. 

1.3. However, exchange is not possible.

2. Initiation of Return

2.1. Customers must initiate the return within 24 hours of receiving the parcel. 

2.1. To initiate the return process please get in touch with us through whatsapp 9836808948 with your opening video. 

2.3. After the 24 hours period, the facility for exchange or return is not available. 

2.4. Please note that returns are not accepted if the frame is broken if provided.

2.5. The returned product must be in its original/unused condition, intact. 

2.6. Once the returned product is received and checked by us a refund will be processed within 7-10 working days.

3. Return Shipping

3.1. Return shipping costs are to be borne by clients. 

3.2. Please ship the return items to the following address:

Tapobrata Pradhan
Saroj Orchid Apartment, Flat- 301,
Belathur
Bengaluru
Karnataka- 560067
Ph No.: 9836808948

4. Damaged or Defective Paintings

4.1. If you receive a damaged painting, submitting an opening video which properly shows the moment of unpacking the parcel to finding the defect is mandatory for processing the return.

5. Contact Information

5.1. For any questions or concerns regarding our return and refund policy, please contact us at tapobratapradhan@gmail.com or whatsapp us at +91-9836808948 or call us at +91-9836808948.

Thank you for shopping at Pradip Pradhan Art Gallery.